Ericsson is a name synonymous with cutting-edge advancements in the world of telecommunications and IT infrastructure. The company has been at the forefront of the global 5G rollout, supporting networks worldwide to evolve and meet the increasing demand for high-speed, seamless connectivity.

Ericsson Job Details

Regarding this chance

As a member of the BCSS SA CNS GSD team, the Graduate Engineer Trainee plays a crucial role in providing customer service while upholding Service Level Agreements. The person will carry out responsibilities in accordance with defined procedures and exhibit product, solution, and service expertise from Ericsson.

The trainee will actively take part in a mentoring program run by NDO Engineers with expertise.

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What actions will you take?

• Perform telecom network audits, analyses, designs, and optimizations.
• Deliver excellent outcomes on your own while staying inside the parameters of the project or service.
• Participate in scope-based delivery and help automate processes.
• Provide fixes for any technical issues that arise in the field.
• Provide creative ideas, encourage creative thinking among team members, and spot areas where simple automation might simplify tedious work.

You are going to bring

• knowledge of mobile and wireless technologies, including 2G, 3G, 4G, and 5G.
• expertise with advanced programming languages, including Python.
• good understanding of MS Office Tools, along with strong analytical and troubleshooting skills.
• Proficiency in both writing and oral communication, as well as adaptability to work in several time zones, including nights.

Qualifications for Education

B.E./B.Tech. in IT, Communication, Telecommunication, and Electronics and Computer Science.

More About:

Ericsson With its main office in Sweden, Ericsson has operations in more than 180 nations and is constantly advancing the state of mobile, broadband, and cloud computing technology.

Joining the Ericsson family will allow you to collaborate with top business executives and help shape the direction of technology innovation in the next years.

Are you prepared to start a career in the telecom sector? At their Bangalore headquarters, Ericsson, a leader in communications technology and services globally, is currently hiring for the position of Technical Support Engineer.

This is a great chance to join a cutting-edge company that is spearheading innovation in 5G and telecommunications technologies if you are a driven professional with experience in computer science, electronics, telecommunication, or IT.

Why Choose Ericsson?

• Impact on the world: Ericsson is a pioneer in 5G technology and a major force behind the development of telecoms in the future. You’ll be working for a tech business that is leading the world in innovation.
• Growth Prospects: Employee development is important to Ericsson. As a graduate engineer, you will have the opportunity to learn and develop in a professional, encouraging environment by participating in a mentorship program led by seasoned NDO Engineers.
• Ericsson’s culture is characterized by a strong emphasis on innovation. The organization fosters a culture where fresh ideas are constantly welcomed by encouraging its staff to think imaginatively.
• Training and Mentorship: Senior engineers will carefully supervise you as part of your job to make sure you receive the practical experience and instruction required to succeed in your career.

FAQ

1. What does an Ericsson Technical Support Engineer do?
   You will focus on automating procedures, troubleshooting problems, and optimizing telecom networks as a Technical Support Engineer. Performing network audits, completing projects, and making sure Ericsson’s goods and services run smoothly will be the main focuses of your work.
2. Is Python experience required to apply?
   Yes, having Python skills is a big plus for this position. It also helps to have experience with other high-level programming languages.
3. Is this a job that is full-time?
   Indeed, this is a full-time job with Bangalore, India as its basis.
4. With which technologies will I collaborate?
   The mobile technologies you’ll be using are 2G, 3G, 4G, and 5G. You’ll also use Microsoft Office Tools and sophisticated programming languages like Python to help with network optimization and troubleshooting.
5. What kinds of educational requirements must one meet?
   It is necessary to have a B.E./B.Tech. in IT, Computer Science, Electronics, or Telecommunication. Internships in the telecommunications industry or relevant experience will be advantageous.

Tips for Resumes and Applications:

Emphasize Experience with Python, Telecom Technologies (2G/3G/4G/5G), and Troubleshooting Skills as Relevant Skills.

Customize Your Resume: Use important technological terms like as automation, mobile technology, and network optimization.

Showcase Projects: List any relevant internships or academic projects that highlight your problem-solving and technical support skills.

How to Prepare for an Interview:

Understand the principles of Telecom: Be ready to talk about 4G and 5G technology as well as telecom network principles.

Practice Coding: Review Python and be prepared to handle simple coding scenarios or challenges.

Situations for Solving Problems: Get ready to describe how you would troubleshoot software or network problems.

Ask Thoughtful Questions: To demonstrate your sincere interest, enquire about Ericsson’s automation projects and innovation ambitions.

Soft Skills:

Speaking and writing clearly are essential for this position because it entails interacting with clients.

Teamwork: Prepare to talk about how you collaborate well with others, especially in a global or cross-functional context.

Bonus Advice

Demonstrate a Passion for Innovation: Ericsson appreciates originality and foresight, so show that you’re interested in helping to develop fresh concepts and solutions.

Resume Keywords

• Python
• 5G Technology
• Telecom Networks
• Network Optimization
• Troubleshooting
• Automation
• 2G/3G/4G/5G
• Technical Support
• Mobile Technologies
• Wireless Technologies
• MS Office Tools
• Telecommunications
• Problem Solving
• Analytical Skills

Advantages of Becoming a Technical Support Engineer at Ericsson

Worldwide Exposure:

As a global leader in telecom, Ericsson gives you the opportunity to collaborate with experts from all over the world on cutting-edge 5G and telecom technologies.

Education and Training:

You’ll have the chance to advance your knowledge of network technology, automation, and problem-solving techniques in an atmosphere that values lifelong learning. To support your development, Ericsson provides training courses and a mentorship program.

An Innovation-Driven Culture

Ericsson promotes originality and inventiveness. Working on projects involving automation and network optimization will provide you the opportunity to contribute fresh concepts that may influence the direction of telecommunications in the future.

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