Start your career in the US medical billing industry with Prochant India as an AR Caller in an international voice process role. Open for recent graduates with strong communication skills and a passion for learning.

International Voice Process Role at Prochant India

Prochant India Pvt Ltd is now hiring freshers for a promising career start in the medical billing sector, specifically as AR Callers. This international voice process position involves communicating directly with US healthcare providers and insurance companies to manage accounts receivable (AR) processes. The job includes a full-time internship and exciting learning opportunities for those interested in building a future in healthcare billing.

Job Overview

Key Responsibilities for AR Callers

This role in Prochant India’s team involves tasks that ensure effective medical billing and accounts receivable (AR) management.

• Claim Status Calls: Communicate with insurance companies on behalf of healthcare providers to update the status of claims.
• Billing Support: Handle accounts for US healthcare providers, ensuring accuracy and adherence to protocols.
• Follow-ups: Track outstanding claims and maintain records of claim progress.
• Payment Information: Record and verify payment details on processed claims.
• Claim Analysis: Investigate and resolve rejected claims.
• Quality Assurance: Ensure accuracy and maintain high standards for all deliverables.

Desired Candidate Profile

To excel as an AR Caller, candidates should have a unique set of skills and qualities:

• Immediate Availability: Applicants should be ready to join immediately upon selection.
• Language Proficiency: Strong verbal and written communication skills in English are essential.
• Adaptability: Ability to prioritize tasks and adapt to dynamic workflows.
• Independence and Teamwork: Capacity to work both independently and within a team.
• Problem-Solving Abilities: Strong analytical skills and a knack for resolving challenges quickly.
• Learning Agility: Eagerness to grasp new concepts.
• Flexible Shift Availability: Willingness to work night shifts, particularly 6:30 p.m. to 3:30 a.m. or 8 p.m. to 5 a.m.

Why Join Prochant India?

Working at Prochant India brings several benefits for new graduates, especially in building a foundation for their careers:

• Competitive Salary and Appraisals: Prochant India offers industry-best compensation and appraisal policies.
• Structured Training Programs: Comprehensive training designed to support learning and professional growth.
• Incentive Opportunities: Monthly performance incentives up to ₹17,000, motivating employees to exceed expectations.
• Employee Support: Complimentary dinner during night shifts and two-way cab services for female employees.
• Career Growth: Leadership training, frequent rewards, and recognition opportunities encourage career development.
• Work-Life Balance: 5-day work schedule ensures a balanced routine.
• Certification and Internship: Earn a reputable internship certificate and receive ₹10,000 upon completing the internship.

How to Apply for the International Voice Process Role at Prochant India

1. Register and Click the Apply Link: Visit the official job posting on Prochant’s website or click on the apply link provided in job portals.
2. Submit Your Resume: Ensure your resume includes ATS-friendly keywords (detailed below).
3. Interview Preparation: Complete the phone screening, online assessment, HR interview, and final evaluation.

Contact Information: For additional queries or to submit your resume directly, reach out to HR Specialist Varrshini R via WhatsApp at +91 9080535399 or email at pi0424653@prochant.com.

Important Links:

10 ATS-Friendly Resume Keywords for International Voice Process Role

Here’s a WordPress-friendly version of the 10 resume keywords for the AR Caller role at Prochant India, formatted for optimal SEO and readability on a blog or website:

1. Medical Billing

Where to Use:
Place “Medical Billing” in the Professional Summary or Job Summary section of your resume to highlight your focus on billing processes. You can also include it in Key Skills if you have relevant experience.

2. Accounts Receivable (AR)

Where to Use:
Include “Accounts Receivable (AR)” in the Work Experience section if applicable, or add it to Skills to showcase your understanding of AR processes.

3. Claims Processing

Where to Use:
Add “Claims Processing” to the Key Skills section to emphasize this expertise. If you’ve handled claim status checks or follow-ups, include it under Work Experience.

4. US Healthcare

Where to Use:
This term fits well in both the Professional Summary and Work Experience sections to indicate your knowledge of the US healthcare billing landscape.

5. Customer Communication

Where to Use:
Include “Customer Communication” in the Key Skills section or Professional Summary to show proficiency in interacting with customers, an essential skill for this position.

6. Problem Solving

Where to Use:
Add “Problem Solving” in the Skills section to highlight your analytical abilities. For added impact, mention it in Work Experience to describe relevant accomplishments or duties.

7. English Proficiency

Where to Use:
List “English Proficiency” in the Skills section to demonstrate your language abilities, especially for verbal and written communication.

8. Attention to Detail

Where to Use:
Place “Attention to Detail” in both the Key Skills and Professional Summary sections. In Work Experience, use it to highlight past roles that required precision.

9. Time Management

Where to Use:
Include “Time Management” in Key Skills and, if applicable, in Work Experience to showcase your ability to manage tasks within deadlines.

10. Shift Flexibility

Where to Use:
List “Shift Flexibility” in the Professional Summary or Skills section to show your openness to the night shift schedule that this role requires.

Using these keywords strategically will help your resume align with Applicant Tracking Systems (ATS), boosting your visibility for the AR Caller role at Prochant India.

Interview Tips for Prochant India’s Voice Process Role

1. Research the Company: Understand Prochant’s business focus on US healthcare billing, and be ready to explain why you’re interested in this sector.
2. Showcase Your Communication Skills: As an AR Caller, strong English communication is essential. Practice speaking confidently and clearly.
3. Highlight Problem-Solving Abilities: Demonstrate how you approach challenges, emphasizing your analytical skills.
4. Demonstrate Adaptability: Be prepared to share experiences where you managed multiple tasks or adjusted to new roles.
5. Exhibit Flexibility for Night Shifts: Be open to night shifts and ready to discuss how you manage productivity during these hours.
6. Prepare for Scenario-Based Questions: You may be asked how you would handle specific billing or claim situations. Think through possible responses.
7. Ask Questions: Show interest by asking about training programs, performance incentives, and career growth at Prochant.

Frequently Asked Questions

1. What qualifications are required for this role?
Any graduate from 2019 to 2024 is eligible to apply, provided they possess strong communication and analytical skills.

2. Are freshers eligible for this position?
Yes, Prochant India encourages fresh graduates to apply, as the role includes comprehensive training.

3. What are the work hours?
This is a night shift role with working hours from 6:30 p.m. to 3:30 a.m. or 8:00 p.m. to 5:00 a.m.

4. Is the internship paid?
Yes, selected candidates receive a training incentive of ₹10,000 upon completing the internship.

5. Are there opportunities for career advancement?
Prochant India offers career growth through leadership programs, appraisals, and a rewarding environment for high performers.

6. What is the hiring process?
Candidates go through an initial phone screening, followed by an online assessment, an HR interview, and a final evaluation.

7. What kind of support does Prochant provide for female employees?
Female employees on night shifts are eligible for two-way cab service.

8. Will I receive a certification after the internship?
Yes, successful interns receive a well-recognized internship certificate.

Disclaimer: This information is intended for general awareness. Prochant India does not charge any fees for the hiring process, and all details are sourced from official postings. We advise candidates to refer to the official website or verified job portals to apply directly.

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