Kickstart your Analayst career! Amdocs is hiring Business Analyst, Apply now to join our dynamic team!

What You Will Be Responsible For :

• Assemble technical specs and commercial papers in accordance with client requirements.
• Using product features and techniques, provide clients with advise, reusing solutions where appropriate.
• Create all-encompassing, integrated solutions that satisfy the client’s financial restrictions, operational viability, and business needs.
• Participate in or facilitate official and informal conversations with important stakeholders, providing technical advice and assistance based on experience.
• Inform the client’s IT and business teams on the specifics of the new solutions and how they will impact business operations.
• Make sure clients understand the suggested solution completely, answering any queries and providing action items.
• Assist with customer approval procedures (e.g., COP for different client types and items, and EPC oversight for all product models and designs) during the scoping phase for a particular domain.
• Make technical specs and documents pertaining to the solution. Set up the system and create, carry out, and update thorough test plans for pertinent testing phases.
• Help in resolving any issues that may emerge during configuration or installation.
• Assist with customer approval procedures (e.g., COP for different client types and items, and EPC oversight for all product models and designs) during the scoping phase for a particular domain(Amdocs).
• Make technical specs and documents pertaining to the solution. Set up the system and create, carry out, and update thorough test plans for pertinent testing phases.
  Help in resolving any issues that may emerge during configuration or installation Amdocs.

Qualifications :

a bachelor’s degree with a focus on information systems in computer science or industrial engineering and management.

Strong communication skills and direct customer-facing experience are necessary for presenting and demonstrating solutions to customers.

extensive familiarity with pertinent products and whole business processes.

knowledge of Amdocs business processes and familiarity with the IT sector.

strong communication skills and technical knowledge.

Why this role will appeal to you:

Make use of your outstanding business analysis abilities to create solutions that result in productive product consequences.

Join a cooperative, international team with room for both professional and personal development.

Operate in a global workplace.

Enjoy a full range of benefits, such as paid time off, sick leave, parental leave, and life, health, dental, and vision insurance.

How to Apply:

If you’re ready to take on this exciting challenge, please submit your resume and a cover letter detailing your experience in business process management, system configuration, and customer-facing roles.

Be sure to highlight your technical expertise, industry knowledge, and problem-solving skills.

Apply directly through our career portal, or email your application to [insert email address] with the subject line “Customer Approval Procedure Specialist Application – [Your Name].” Please ensure your resume reflects your relevant qualifications and customer-facing experience.

Keywords for Resume:

• Customer Approval Procedures (COP)
• Engineering Product Control (EPC)
• Business Process Management
• System Configuration
• Technical Specification Documentation
• Amdocs Business Processes
• Testing Phases
• Issue Resolution
• Product Model Oversight
• Customer-Facing Experience
• Global Collaboration
• Technical Acumen
• Problem-Solving Skills
• IT Industry Knowledge

Tips and Tricks to Crack Jobs Like This:

Tailor Your Resume: Use keywords from the job description and emphasize relevant projects where you were involved in business process management, system setup, or client-facing roles. Highlight your technical skills and problem-solving capabilities.

Research Amdocs & IT Industry: Familiarize yourself with Amdocs business processes, as well as the wider IT landscape, to demonstrate your understanding of their products and services.

Prepare for Client-Facing Questions: Since this role requires presenting solutions to clients, practice explaining technical concepts in layman’s terms. Be ready to discuss how you’ve resolved customer issues or adapted solutions based on feedback.

Showcase Your Analytical Skills: During the interview, expect questions on how you’ve used business analysis skills to streamline processes or improve product outcomes. Come prepared with real-life examples.

Testing and Troubleshooting Knowledge: Highlight any experience with testing phases, writing test plans, and solving technical issues during installation or system setup.

Soft Skills Matter: Strong communication and team collaboration are crucial. Demonstrate that you can work well in a global, diverse team and handle client concerns tactfully.

Stay Updated: Be up to date with the latest trends and technologies in the IT sector. Familiarity with emerging trends will make you stand out as a forward-thinking candidate.